Appointment, Live Chat ​(Drop-in), or Telephone

Counselors are available online for appointments & live chat (drop-in) counseling through Cranium Cafe available in your student portal. Counselors are able to meet with you through chat, video, or telephone. If you have limited access to technology, please request for a telephone appointment. Please choose one of the following methods to meet with a counselor:

​​​​​Self Service Video & Telephone ​Appointments available for:

  • Academic and/or Progress Probation and/or Dismissal
  • Academic Petition Assistance
  • Career Exploration
  • Educational Planning for 3 or more semesters of courses
  • Financial Aid SEP/Appeal​
  • Personal Counseling
  • Pre-Graduation Evaluation
  • Request pre-requisite clearance
  • Request Transcript Evaluation (LACCD)
  • Request Transcript Evaluation (non-LACCD)
  • University Transfer Assistance
  • Update your Major/Educational Goal and/ or Home College​

Live Chat (Drop-in) Counseling available for:​​

  • General Questions & Referrals
  • One Semester Course Advisement
  • Prerequisite Clearances
  • Unit Overload Request
  • Questions about Dropping & Adding Courses
  • Getting Started at LAHC
  • Petition Support
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​Request for Telephone or in person appointments

Call: (310) 233-4230
Email: @email

Instructions to Access Cranium Cafe

Cranium Cafe is the method of connecting with counselors at LA Harbor College. As an LAHC student you already have an account setup for you. Please view the following tutorials or instructions to help you setup your Cranium Cafe account:

Technology Requirements

  • Browser: Latest version of Chrome or Firefox (Cranium Café will not work on Internet Explorer or Safari)
  • Video Appointment: Webcam & microphone (required for face-to-face online appointments)
  • Headset/Earbuds: Optional, but highly recommended for online appointment
  • Click for Detailed Requirements