… Policy on Student and Public Complaints Against Institutions . The ACCJC receives complaints about substantive matters that are related to the quality of the institution or its academic programs. The Commission will address concerns that are clearly related to an accreditation action taken by the Commission. However, the Commission does not act as a court … third-party comments by the peer review team, third-party comments should be received by the Commission staff no later than five weeks before the peer review team visit. Institutions will be provided an opportunity to review applicable …