… use a device that has a webcam and microphone to communicate If you are using a mobile device download the Cranium Cafe App. If the app is unavailable or not working simply use your Google Chrome browser on your mobile device. When a counselor/ … staff is available for a Chat session, you will see a green ONLINE indicator. Online Etiquette If possible try to have a quiet space to meet or withat least a space with minimal distractions. Please log in a few minutes before your appointment time and wait for …